Rob is a professional writer and editor with an expertise in all things home security and home automation. They do not come cheap however. The technicians are young and seem to really care about working hard at making sure they are giving good customer service. Alder claims 7-second response times on their website, but we experienced closer to 30 second average response times (still not bad). The 30-day money-back guarantee didn't hurt, either! Although we didn’t have any real emergencies while testing Alder, fortunately, we accidentally set off the alarm a couple of times, and the emergency response was straightforward. Customer Support. FYI: You have several ways to control your Alder system — touchscreen panel, mobile app, and key fob — so if one doesn’t work, at least there’s backup! Alder is evenly textured, with a subdued grain pattern, and has a moderate weight and hardness. When we accidentally triggered our alarm on more than one occasion, Alder called us in less than five seconds. After all, we love having smartphone controls — it’s how we prefer to manage our home security and smart home equipment. Thankfully, once we plugged in the touchscreen panel, the install wizard walked us step-by-step through the process. We are independently owned and the opinions expressed here are our own. It’s like comparing the Palm Pilot’s of yesteryear (remember those?) You might notice that the Alexa skill description also mentions setting smart thermostats connected to Alder using your voice. But thankfully a fellow named Geno from tech support came on the line and got us back on track. Life Safety. In our eyes, the 7” touchscreen control panel is the crowning jewel of the Alder system. Keyfob 2. Each camera took about three minutes to set up with the help of in-app instructions. When he’s not demystifying the latest home security and smart home tech, you’ll find Rob playing chess or hanging with his family. Protect your home and loved ones with Alder’s easy to use home security systems. You’re on a tight budget â You can get a base system for free, with a three-year contract of course. We came across some eye-opening things during our hands-on experience with Alder. It’s a great feature to have, especially if you have little ones at home, or if you or your spouse leaves for work early in the morning. amazon.com/Alder/dp/B07D41H56T, Apple App Store. https://www.ncoa.org/news/resources-for-reporters/get-the-facts/falls-prevention-facts/. Instead of waiting for smoke to appear, it alerted us as soon as a rapid increase in the temperature was detected. We simply followed their Quick Setup Guide and got finished in about 15 minutes, just in time for the pizza we ordered! What are the chances of that happening? Alder’s monitoring contracts are at least three years, so we wanted to make sure their policies were not one-sided. With Alder we enjoyed the countdown arming & disarming timer, as well as entry announcements directly from the panel. We only started noticing them thanks to their zealous marketing campaigns. Also, we really enjoyed using the touchscreen control panel, and everything was simple to set up and get started. My Account. And if you’re looking for a streamlined (dare we say “elegant”) user experience, we think there are better systems out there. Normally, customers use this guarantee to cancel their contract if they find that Alder is not the best fit for them. This feature was helpful, especially since our camera faced a busy street. Alder doesn’t include a base station, which is a critical component with most systems. Now let’s talk about the individual components we received. We are able to turn out large volumes of alder that are consistent and predictable," Miller explains. Other than that, Alder is a great system to check out. So let’s say you’re eating dinner at night and hear “bedroom window, open” — you can get your wits about you, run out of the house, and call the police with the exact location of your tripped sensor. Other alarm systems just don’t compare to everything you get with Alder. The culprit? We think the sensors compare well to Ring Alarm (2nd Gen) sensors — though Ring sensors are better looking in our opinion. (2020). We placed it in a central hallway in between the entrances to our kitchen, living room, and bedrooms. Well, our back door opens outward, so whenever we opened it, the sensor went out of the control panel’s range. We added this to Alder’s suggestion box, so hopefully it gets worked out soon. But it certainly gets the job done (we experienced 20 second response times on average). We placed it in our living room, and it always left a pretty large blind spot no matter how we positioned it. 1. In addition to security monitoring, they offer video surveillance as well as medical alert and fire monitoring and motion detection. Take this quick and easy quiz to find out! When we bid farewell to our Alder system after we were done testing it out, Alder took it back with no questions asked. Alder Security Mobile App. We didn’t need special tools or a computer to set it up. While Alder’s 3.4-second average response rate is impressive, it doesn’t always translate to a faster police response. © Copyright 1995 - 2020 Security.org a Centerfield Media Company. You’re after home automation features â The current Alder system does not support smart home products from third parties and their Alexa integration is quite limited. (2019). Home Security Life Safety Cameras Verify Rep. 855.497.7851. The control panel kept quiet as we left our home, allowing our toddler to stay sound asleep. Uncover why Alder is the best company for you. FYI: Alder’s website offers useful support articles and product documentation. We were told it could last for up to 24 hours on a single charge, which should be enough to weather typical blackout. Then, when she finally hung up, the siren started blaring again. alder.com/home-security, GlobeNewswire. to the powerful iPads of today. We followed the latter so that the sensor part (the larger piece) stayed on the doorframe, while the magnet (the smaller piece) attached to the door, and lo and behold, it solved our problem. When our alarm went off, Alder contacted us using either two-way talk, which is built into the control panel, or by calling our cell phone. We decided to use door/window sensors as our second line of defense, attaching the sensors on our front and back doors. Since you feel the need to do me wrong and not be clear on your contracts and bind me to something that I don't remember or think I was told or shown. You might be wondering if Alder has what it takes to scare away intruders. That means no live-streaming in the app — we’d have to download the Yi Home and Kami Home apps, which is disappointing. an Alder security system along with a monitoring contract, globenewswire.com/news-release/2019/06/04/1863880/0/en/ADT-Awarded-4-Million-including-Punitive-Damages-in-Lawsuit-Against-Alder.html, sonitrolverified.com/news/new-verified-response-laws-making-old-security-system-obsolete/, apps.apple.com/us/app/alder-security/id1267996005, play.google.com/store/apps/details?id=com.securenettech.alder6production&hl=en_US. We figured Alder might do the trick to keep burglars at bay and keep us safe in our home. Alder is an abundantly grown resource, as it is able to flourish in areas where other wood species cannot. Even though we aren’t completely impressed by everything Alder had to offer, the system still checks most of the boxes for quality home security. © Copyright 2020 SafeHome.org a Centerfield Media Company. We didn’t just write about Alder Security; we also created a video review to show you exactly how it works and what the cameras’ footage looks like. So when someone entered through our front door, Alder announced “Front door, open.” With cheaper kits, all you get is a lousy chime. Well, that and Alder’s rocky past2 with ADT. Learn More. While we’re on the topic of technology, Alder has a smartphone app called Alder Security, which served as our control panel away from home. If you’re ever in a hostage situation and the offender asks you to disarm the security system, enter the Hostage Code, and Alder will discreetly send the cops your way. Gotta catch those Z’s! For instance, we didn’t like the limited camera options and smart home features. But while reading the user manual (page 4) we found that Alder has a “screen cleaning” mode that turns off all controls for 30 seconds, allowing us to get it squeaky clean. Best Home Security Systems for Apartments, Best Home Security Systems for Homeowners, https://www.howtogeek.com/273745/what-is-4g-lte/, https://www.ncoa.org/news/resources-for-reporters/get-the-facts/falls-prevention-facts/. SecureNet. Alder has a price-lock guarantee, so you can have peace of mind that your plan cost will not increase over time. Check out our latest break-down of Alder’s pricing here. The truth is, we like having access to all of our devices in one place (and we think you will, too). Victimization During Household Burglary. In particular, Alder claims to have recorded an average response rate 10 times faster1 than other monitored alarm companies. That way, if a burglar crept in through any window and walked around our house, the sensor would go off. https://www.safehome.org/security-advisors/travis-goodreau/. Burglar Alarm Systems. We really enjoyed using Alder’s 7” touchscreen control panel. So we’ll give them time to iron it out. 11 talking about this. We had the opportunity to try the quality of their support team when one of our door/window sensors started acting strange. Alder went with a red and yellow interface, which really doesn’t work (at least for us) with their blue and white branding. This displays your most recent 200 activity messages (doors and windows being open and closed, alarm triggers, arms & disarms, panel tamper, etc.). They are also known for their fast response times. We couldn’t be happier to have him as a Safety and Security Advisor. Vivint and Alder home security systems offer homeowners effective and reliable home security. Alder was incredibly easy to install. It’s definitely do-it-yourself easy, but it still took us about 35 minutes to install. From installing it in 15 minutes to using the touchscreen panel or app to control it remotely, we had a lot of fun testing out and using our security system from Alder. On the other hand, we felt very secure in our home, knowing that Alder’s reliable 4G LTE cellular monitoring was always there for us, and that goes a long way. We liked that the panel had a touchscreen interface with large buttons, as it made it easy for our clunky fingers to control the system. Medical alert button 6. Alder customers can also get a new security system free of charge when they move to another home. (2020). Security cameras were the only exceptions. Moving right along. Alder is a good place to learn how to sell alarms but not a good place to make money. Business Profile. Ring’s Spotlight Cam and Floodlight Cam even sport built-in lights for an added layer of protection. 15.4 Seconds As with any touchscreen panel, we had to deal with grubby fingerprints and smudge marks from time to time. Pro Tip: We recommend going with Ring Cameras for indoor and outdoor video surveillance. Our only qualm about the camera was its limited field of vision. Just don’t use the call feature for any other purpose. Alder Security also provides video surveillance for your doorbell as well as indoor and outdoor cameras for customers to monitor and record home activity from any remote location. Garage door opener 8. Video doorbell camera 9. So we were eager to dig in and try it out. We tested it both on our iPhone and our Android phone. SafeHome.org only uses high-quality sources to support the facts within our articles. Well, it also worked the other way around. He also served as an Arson Investigator, where he cracked the case of a serial arsonist, and made the arrest and prosecuted the would-be bomber of ABC-7 Studio in LA. The Alder Simple control panel is the hub to the company's wireless home security monitoring. SafeHome.org may receive compensation from some providers listed on this page. So Alder gives a good first impression, but let’s see how it performs. Government Actions: State of Arkansas vs. Alder Holdings. Basically, Alder promised us in writing that our rate will never increase for the first three years, one of the benefits of a long-term contract. Also, be ready to sign a 42-month agreement if you don’t purchase your equipment upfront. It’s not the most popular home security system out there, but we’ve heard pretty good things about Alder Security. The Alder app only gets 3 stars (see below), but we’d hesitate to rate it even 2 stars. Kami Home. Thinking this was a tech issue, we called in, and sure enough the tech team said that’s how it was designed. We usually used it to tell the Amazon delivery guy where to place our packages so that they didnât get stolen while we were away. "Northwest Hardwoods produces quality product in good volume. Well, not as lighting-fast as they say. It also requires constant power, so we had to mount it near a standard outlet. Well, the touchscreen control panel is all those in one. Rob currently resides in the Reno/Tahoe area, however, he has spent thousands of hours researching and testing home security systems in a variety of environments and geographies, giving him the unique perspective that there is no “one size fits all” solution in technology. Business Profile Alder Security. He guided us on how to troubleshoot the system over the phone until we eventually found the issue. Home Security Life Safety Cameras Verify Rep. 855.497.7853. We mostly controlled our Alder system with the key fob. (2015). Alder. But before we get too ahead of ourselves, note that Alder’s panel doesn’t really measure up to ADT’s Pulse panel or Vivint’s Smart Hub. Arlo Pro camera (indoor or outdoor camera) 13. With Alexa, we were able to arm our system and check its arming status with our voice using our Amazon Echo Dot smart speaker. Retrieved March 27, 2020. https://en.wikipedia.org/wiki/1080p, National Council on Aging (NCOA). Carbon monoxide detector 4. Both offer 24/7 customer service. The equipment upgrades cost us about $400, but the sales rep was reluctant to share the breakdown of their price list. But we have to remember that any new software is bound to have its bugs. As a result, alder exterior doors are usually less expensive than most other wood types, and typically range from as low as $350 to $900 and up. Medical Alert. Being the tech junkies that we are, we always try to find ways to integrate the systems we are testing with the products we currently own. Alder’s sales reps are great at their jobs. We have one final piece of advice: Before consulting Alder over the phone, prepare a list of what you want from your security system, and stick to that list. They also have a medical alert pendant, which is not something we typically see from home security companies. They won’t hesitate to offer you additional products and services if they see an opportunity, so unless you put your foot down and say, “This is what I want,” you might end up buying more than you originally wanted. Watch below to see it in action! https://www.howtogeek.com/273745/what-is-4g-lte/, 1080p Video Quality. Hot Tip: You can set up a Hostage Code on Alder’s control panel. While many alarm companies struggle to stand out, Alder piqued our interest with their promise of a simple security solution and speedy emergency response. In particular, Alder claims to have recorded an average response rate 10 times faster1 than other monitored alarm companies. The sensor showed up just fine on our control panel when we ran a connectivity test, but it couldn’t set off an alarm even when the system was armed. Burglar Alarm Systems. So we have to dock Alder some points here for limited-to-no camera integrations. Alder provides customized home security systems that are a good match for people who want the extra reassurance you get with the help of a security expert. These devices are like full-on tablets, whereas the Alder panel is more limited in functionality. This company offers installation, monitoring and servicing of residential security systems. So we spent several hours researching the system, then several days testing it out in our own home. One thing we found a little annoying was having to input our 4-digit PIN every time we wanted to open the app. As for the cameras, we used the Alder Security app to connect them to our Wi-Fi network. Fire detector 10. Alder Is For Almost Everybody Unlike other security companies, Alder is not choosy about its potential customers. See how the outdoor camera works The advantage of outdoor security cameras Alder believes in quality home security, protection, & service without compromise. We wish we had better news to report on Alder’s app. So whenever we had a false alarm going off, it took us an extra 5-10 seconds to put in our PIN and wait for the app to load. You can do so on the touchscreen panel under Settings > System > Test System > Sensor Signal Walk Test. The sensors alerted us whenever those doors were opened while Alder was armed. All in all, we spent less than 10 minutes setting up the touch screen panel and sensors. Alder Security lets you control your lighting, climate, cameras, and security from a single application. You need video monitoring with free video storage â Alder’s security cameras can stream live videos to your smartphone and store motion events locally and on the cloud. It gives off some serious Ronald McDonald vibes. They claim that in 2017, they responded to “2,376,033 medical, fire, and burglary alarms in an average of 3.4 seconds or less.” That’s an impressive number, and it did seem accurate. And kudos to Alder for even offering this service, as most home security brands don’t have any medical alert options at all. After setting everything up, Alder activated the professional monitoring of our security system on the same day. One thing we like about Alder is their responsive monitoring. The two-way voice feature also came in quite handy. Alder’s proprietary control panel that replaced the GC2 no longer has that capability. Alder offers free professional installation (another great thing about Alder, we might add), so that’s an option if you prefer having a technician come over to take care of everything. If we’re being honest, the design isn’t so hot either. Get instant alerts in the event of a security … We purchased a base system, which was free with a three-year monitoring agreement, as well as equipment upgrades to test out Alder’s cameras and other components. But there’s a couple of things to note here. We had to call in to get a rundown of their costs and fees. Their “Life Safety” products include smoke and carbon monoxide detectors, along with freeze and flood sensors. We were happy to find out that Alder worked with Alexa, but disappointed that it didn’t work with any other voice assistant or connected device. For instance, they gave us a 30-day trial period with a money-back guarantee. ... faulty security system. Coupled with industry-leading emergency response times, Alder offers professional installation or a proprietary do-it-yourself installation option and ships the alarm systems directly to … Some cities do require alarm verification by a security guard before dispatching5 the police. Of course, there were policies that are really hard to justify, like early cancellation fees, but there were also good ones that benefited us (a.k.a. With Alder, you have the option of using indoor home security cameras, outdoor home security cameras, or both. The bottom line is that the police response time rests on several different factors, so don’t expect cops to show up within seconds despite Alder’s outstanding response rate. The control panel was always ready to arm with just one touch. We review each product thoroughly and consistently and give high marks to only the very best. To satisfy our curious minds, we purchased an Alder security system along with a monitoring contract. Their simple-DIY installation process combined with a professionally monitored system is ideal for premium home security. Great job! Once we set up the system, we controlled it using the tablet-like control panel whenever we were home and using the Alder app while we were away. The Kami cam even has AI-powered facial recognition, a feature we typically only see in high-end cameras like the Nest Cam IQ or Vivint Outdoor Pro. Very helpful! Motion sensors 3. Door window sensors 5. But then again it was nice speaking with a rep and getting a rundown on their equipment and options. Alder is well-suited to large-scale projects, and supply is not an issue. It seems that the transition didn’t go well for some customers, resulting in below-average ratings. Over the course of the 36-month contract, you'll pay close to $1,300. The control panel had a Call button so we could initiate a call to the central monitoring station in case of an emergency. The “Silent Exit” feature let us arm our home announcement-free. In the end, the agent suggested we move the control panel closer to the back door or switch the placement of the sensor and the magnet. Alder Security offers home security systems for people wanting basic coverage. 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