Retired agent Doug Hess served with the FBI for nearly 21 years. He was assigned for a short time to a satellite office out of the Tampa Division, but spent most of his career in the Philadelphia Division. As a licensed pilot, Hess was initially assigned to the surveillance squad, Special Operations Group (SOG). Later, he returned to working his own cases on a squad handling major theft and interstate transportation of stolen property crimes. Hess is interviewed about his investigation of a scheme conducted to defraud 150 coin dealers and collectors, known as numismatists, of $1 million in gold coins. During the investigation, Hess discovered a second scheme involving lead filled bars of silver that potentially could have been damaging to the precious metals industry. For his efforts in these matters, Hess received the Sol Kaplan Award from the Professional Numismatists Guild.
Retired agent Cary Thornton served in the FBI for 21 years. He spent his career working undercover on Bureau cases throughout the country and as a technically trained agent. Cary is interviewed about an undercover sting and insurance fraud investigation he worked in Detroit for nearly three years where he and two other undercover FBI agents played the roles of owners and operators of an auto wrecking company willing to dispose of cars for cash so their owners could file fraudulent insurance claims. The case was given the Bureau code name Operation Steamclean, which incorporated the term, steaming, slang used to describe dumping a vehicle for the insurance payoff. The case resulted in more than 50 indictments charging individuals with fraudulent claims exceeding $100 million.
Retired agent Bob Bazin served in the FBI for 28 years. He spent most of his career working property crimes cases and developed a specialized interest in art crime. He talks about studying the “masters” at the Barnes Foundation and investigating and recovering stolen art from all over the world while assigned to the Philadelphia Division. He reviews a case he worked with the Philadelphia Police Department of the armed robbery by gunpoint from the Rodin museum of the priceless sculpture—Mask of the Man with the Broken Nose.